Frequently Asked
Questions
Wellness AM I™ is currently available to employees through their organization's pilot program. Access is provided by your organization's HR or operations team, who will share your login credentials or an invitation link.
If your organization is not yet a Wellness AM I™ partner, please visit wellnessami.com/organizations to learn about the founding pilot program. Individual access is planned for a future release.
The Wellness AM I™ app is available on iOS (iPhone and iPad) and Android devices. Sessions are also accessible via any modern web browser on desktop or laptop — no software installation required.
For the best mobile experience, we recommend keeping your device OS updated to the most recent version.
First, confirm with your HR or operations contact that your organization's account is active and that your email address has been added to the system. Invitation links may expire after 72 hours.
If the link has expired or you are having login issues, please contact us at [email protected] with your name, email address, and organization name. We will resolve it quickly.
Motivators are your personal wellness goals — such as Calm, Confidence, Energy, Focus, Resilience, and Sleep. When you first set up your profile, you select the motivators that reflect what matters most to you right now.
Your selections guide the platform's session recommendations, ensuring the content you see is relevant to your actual needs at any given time. You can update your motivators at any time in your profile settings.
All sessions are 1 to 5 minutes in length. They are designed to fit between meetings, during a break, or at any natural pause in the workday — without requiring you to step away from your desk or change clothes.
Wellness AM I™ currently offers 75+ expert-led sessions across 15 modalities, including Breathwork, Meditation, Somatic Release, Sound Healing, Qigong, Tai Chi, Mindset Scripts, Affirmations, Gentle Movement, Quick Tips, and more.
Sessions are organized across five categories: Calm Your Mind + Body, Move + Stretch Your Body, Clear Your Mind + Emotions, Boost Your Mood + Energy, and Everyday Wellness.
No. All sessions are designed to be completed at your desk, seated or standing, with no equipment required. A pair of headphones is optional but enhances the audio experience for breathwork and sound-based sessions.
Yes. You can bookmark any session from the session player screen. Bookmarked sessions appear in your saved library for quick access.
No. Individual session activity, motivator selections, and wellness data are never shared with your employer in identifiable form. Your organization's dashboard presents only aggregated, anonymized data across the workforce — no individual employee's information is visible to leadership.
Your privacy is protected by design. Please review our Privacy Policy for full details.
Wellness AM I™ is not a medical service and does not collect or store protected health information (PHI) as defined under HIPAA. The platform collects wellness engagement data and anonymized survey responses to track aggregate organizational outcomes.
No diagnostic or clinical data is collected from individual users. Please see our Privacy Policy for a complete description of data practices.
To request account deletion or a copy of your personal data, please email [email protected] with the subject line "Data Request" and your registered email address. We will process your request within 30 days in accordance with applicable privacy laws.
Please email [email protected] with a description of the issue, your device type and operating system, app version (found in Settings), and any screenshots if available. We take every report seriously and will follow up within 2 business days.