Privacy Policy

Who We Are

Wellness AM I™ ("Wellness AM I," "we," "us," or "our") is a micro-wellness infrastructure platform operated by Wellness AM I™ LLC, headquartered in South Carolina, United States. Our platform delivers science-backed, expert-led wellness sessions to organizations and their employees.

This Privacy Policy governs the collection, use, and disclosure of personal information in connection with our mobile application (available on iOS and Android), our web platform, and any related services (collectively, the "Platform").

Scope of This Policy

This Policy applies to:

• End Users: Individuals who access the Platform through their employer's organizational account
• Organization Administrators: HR, operations, or leadership personnel who manage an organizational account and access the dashboard
• Visitors: Anyone who visits our app store pages or linked support and legal pages

This Policy does not apply to third-party websites, services, or applications that may be linked from our Platform. We are not a healthcare provider and our Platform does not constitute medical advice, diagnosis, or treatment.

Data We Collect

How We Use Your Data

We use the information we collect for the following purposes:

• To deliver the Platform: Provide access to sessions, personalize recommendations based on your Motivator selections, and remember your preferences
• To measure outcomes: Generate aggregated, anonymized wellness metrics for your organization's dashboard (stress, resilience, sleep, engagement)
• To improve the Platform: Analyze usage patterns to improve content, features, and performance
• To communicate with you: Respond to support requests, send important account-related notices, and deliver opt-in notifications (you may opt out at any time)
• To comply with legal obligations: Maintain records as required by applicable law and respond to lawful requests

We do not use your personal data for advertising purposes. We do not sell, rent, or trade personal data to any third party for their own marketing use.

Organizational Dashboard Data

Wellness AM I™ provides organization administrators with a dashboard showing workforce wellness metrics. The following protections are built into this feature:

• Administrators see trend data, aggregate scores, and content format distributions — not individual records
• Survey data is used solely to generate group-level outcome metrics
• Export features (CSV, Trello, Slack integrations) export only aggregate data

Data Sharing and Disclosure

We do not sell personal data. We may share information in the following limited circumstances:

• Service Providers: We engage trusted third-party vendors who assist in operating the Platform (such as cloud hosting, analytics, and email delivery). These providers are contractually bound to process data only as directed by us and in accordance with this Policy.
• Organizational Administrators: Aggregate, anonymized workforce data is shared with your organization's designated administrators through the dashboard as described in Section 5.
• Legal Requirements: We may disclose data if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of Wellness AM I™, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, personal data may be transferred as part of that transaction. We will notify affected users in advance.

Data Retention

We retain personal data for as long as necessary to deliver the Platform and fulfill the purposes described in this Policy, unless a longer retention period is required by law.

• Active accounts: Data is retained for the duration of the organizational subscription and your active account status
• Deleted accounts: Personal data is deleted or anonymized within 30 days of a verified deletion request
• Survey and aggregate data: Anonymized aggregate data may be retained indefinitely for product improvement and research purposes
• Support correspondence: Retained for up to 3 years to maintain service history

Security

We implement industry-standard technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or alteration. These include encrypted data transmission (TLS), access controls limited to authorized personnel, and regular security assessments.

No system is completely secure. In the event of a data breach that affects your personal data, we will notify you and relevant authorities as required by applicable law.

Children's Privacy

The Wellness AM I™ Platform is intended for use by adults (18 years of age or older) in professional or organizational settings. We do not knowingly collect personal data from individuals under the age of 13. If we become aware that we have collected data from a child under 13, we will take immediate steps to delete that data.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Portability: Request that we provide your data in a structured, machine-readable format
• Opt-out of notifications: Manage push notification preferences in your device settings at any time
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please email [email protected] with the subject "Privacy Request." We will respond within 30 days.

California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information.

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by us
• The right to opt out of the sale of personal information — we do not sell personal information
• The right to non-discrimination for exercising your CCPA rights

To submit a verifiable consumer request, contact us at [email protected] with subject "CCPA Request."

International Users

The Wellness AM I™ Platform is currently operated from the United States. If you access the Platform from outside the United States, please be aware that your data may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

We are committed to ensuring that international data transfers comply with applicable legal requirements. If you have questions about cross-border data transfers, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify users via the Platform or email.

Your continued use of the Platform after the effective date of any update constitutes acceptance of the revised Policy.

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